Live helper chat - open source live support chat with bot, Voice, Video, ScreenShare support. | WarmIndex

Live Helper Chat is an open-source, self-hosted live support chat solution for websites, featuring AI bots, voice/video/screen sharing, and multi-channel integrations with Telegram, WhatsApp, and more.

🚀 Overview

Live Helper Chat is a powerful open-source application that delivers enterprise-level live customer support directly on your website, complete with AI chatbots, multimedia calls, and seamless integrations.

It solves the challenge of providing real-time support without relying on costly SaaS platforms that risk data privacy. Instead, it offers full self-hosting control, scalability for millions of chats, and features like proactive invitations and visitor tracking.

Targeted at businesses, especially in data-sensitive fields like banking, healthcare, and education, as well as high-traffic websites handling 10,000+ chats daily. The project was built to make professional live chat features accessible for free, empowering users with customization and no vendor lock-in.

✨ Key Features

AI-powered bots integrating OpenAI ChatGPT, Ollama, Gemini, Rasa for intelligent automation (reduces operator workload)
Voice, video, and screen sharing with Jitsi (free) or Agora (paid), plus co-browsing (enables visual troubleshooting)
Multi-channel support: Telegram, Twilio (WhatsApp/SMS), Facebook Messenger, Google Business Messages, self-hosted WhatsApp
Operator apps: Mobile (Flutter), Desktop (Electron), web dashboard with unlimited operators/departments
Advanced tools: Elasticsearch stats, proactive invites, file uploads, speech-to-text, 2FA, insult detection, Chrome extension

🛠 Tech Stack

Frontend: Svelte, JavaScript, CSS
Backend: PHP 8.2+, Composer
Database: MySQL
Auth: Custom with 2FA
Hosting: Self-hosted, Docker support

👥 Who Is This For?

This project is useful for:

Businesses wanting secure, privacy-focused live chat
Self-hosting enthusiasts and developers seeking customizable tools
Teams handling high-volume support in finance, health, or e-commerce

📸 Screenshots / Demo

Live demo: https://livehelperchat.com/demo-12c.html
GitHub: https://github.com/LiveHelperChat/livehelperchat

🔥 Project Status

🟢 Actively building

Last updated: 2026-03-24

❓ FAQ

Is this project free?

Yes / Open Source (Fully free to download, self-host, and use with all core features.)

Is the source code available?

Yes — https://github.com/LiveHelperChat/livehelperchat

Can I contribute?

Yes — fork the repo, submit issues/PRs for features/bugs, contribute translations/extensions, or provide feedback via GitHub discussions. Already 62 contributors!