Live helper chat - open source live support chat with bot, Voice, Video, ScreenShare support.
Live support chat for your website with Bot, Voice, Video, ScreenShare support. Featuring web/mobile/desktop apps. Supports Telegram, Twilio (whatsapp), Facebook messenger, Rest API integrations.
Categories:
Live Helper Chat is an open-source, self-hosted live support chat solution for websites, featuring AI bots, voice/video/screen sharing, and multi-channel integrations with Telegram, WhatsApp, and more.
๐ Overview
Live Helper Chat is a powerful open-source application that delivers enterprise-level live customer support directly on your website, complete with AI chatbots, multimedia calls, and seamless integrations.
It solves the challenge of providing real-time support without relying on costly SaaS platforms that risk data privacy. Instead, it offers full self-hosting control, scalability for millions of chats, and features like proactive invitations and visitor tracking.
Targeted at businesses, especially in data-sensitive fields like banking, healthcare, and education, as well as high-traffic websites handling 10,000+ chats daily. The project was built to make professional live chat features accessible for free, empowering users with customization and no vendor lock-in.
โจ Key Features
- AI-powered bots integrating OpenAI ChatGPT, Ollama, Gemini, Rasa for intelligent automation (reduces operator workload)
- Voice, video, and screen sharing with Jitsi (free) or Agora (paid), plus co-browsing (enables visual troubleshooting)
- Multi-channel support: Telegram, Twilio (WhatsApp/SMS), Facebook Messenger, Google Business Messages, self-hosted WhatsApp
- Operator apps: Mobile (Flutter), Desktop (Electron), web dashboard with unlimited operators/departments
- Advanced tools: Elasticsearch stats, proactive invites, file uploads, speech-to-text, 2FA, insult detection, Chrome extension
๐ Tech Stack
- Frontend: Svelte, JavaScript, CSS
- Backend: PHP 8.2+, Composer
- Database: MySQL
- Auth: Custom with 2FA
- Hosting: Self-hosted, Docker support
๐ฅ Who Is This For?
This project is useful for:
- Businesses wanting secure, privacy-focused live chat
- Self-hosting enthusiasts and developers seeking customizable tools
- Teams handling high-volume support in finance, health, or e-commerce
๐ธ Screenshots / Demo
- Live demo: https://livehelperchat.com/demo-12c.html
- GitHub: https://github.com/LiveHelperChat/livehelperchat
๐ฅ Project Status
- ๐ข Actively building
Last updated: 2026-03-24
โ FAQ
Is this project free?
Yes / Open Source (Fully free to download, self-host, and use with all core features.)
Is the source code available?
Yes โ https://github.com/LiveHelperChat/livehelperchat
Can I contribute?
Yes โ fork the repo, submit issues/PRs for features/bugs, contribute translations/extensions, or provide feedback via GitHub discussions. Already 62 contributors!
๐ฌ Contact & Links
- Website: https://livehelperchat.com
- GitHub: https://github.com/LiveHelperChat/livehelperchat
- YouTube: https://www.youtube.com/c/Livehelperchat-community
- Facebook: https://www.facebook.com/LiveHelperChat
Built with โค๏ธ and kept warm on WarmIndex.
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